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Herbert G. from New York
August 23, 2011
I must say that not only am I in love with this helmet but the customer service. The fit was perfect for my round head and fat cheeks. Most helmets are for oval shaped heads and force my eyes closed. The venting was very cool, however one of the vent switches was broken off. The customer service of this company has made me a loyal customer. From now on I will always buy gear from here. I sent an email and not 20 minutes later I got an RMA and an email from Aaron. I spoke to him on the phone and I got to hold the defective helmet until the replacement came in the mail and returned the old one at no charge to me.
I must say that not only am I in love with this helmet but the customer service. The fit was perfect for my round head and fat cheeks. Most helmets are for oval shaped heads and force my eyes closed. The venting was very cool, however one of the vent switches was broken off. The customer service of this company has made me a loyal customer. From now on I will always buy gear from here. I sent an email and not 20 minutes later I got an RMA and an email from Aaron. I spoke to him on the phone and I got to hold the defective helmet until the replacement came in the mail and returned the old one at no charge to me.
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