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Venture Heat Warranty Info
Battery Products – You have 6 months to replace a defective battery, upon shipment. Customers are responsible for return shipping payment.
Heating Components – You have 12 months to replace defective heating components. Customers are responsible for return shipping payment.
*Warranty is for one year from the ORIGINAL purchase date, in the event that you have an item replaced the warranty will roll over from your original purchase and does not start over.
First Step
For all warranty questions, concerns and claims, please email Venture Heat:
https://www.ventureheat.com/contact/
(877) 261-9477
service@ventureheat.com