Speed and Strength Warranty Info
All Speed and Strength gear is covered for a One (1) year period from the date of purchase to the Original Retail Purchaser. Warranty covers factory defects such as defective seams, snap failure and/or zipper failure. Items returned to Speed and Strength for Warranty Consideration must be accompanied by a copy of the Original Purchase Receipt and when possible, the item should be cleaned before returning unless cleaning would further compromise the defect or damage the product (such as damaging waterproofing). Speed and Strength will REPAIR zippers, snaps and most seam failures. Items will only be replaced if it cannot be repaired.
Items typically NOT covered by warranty:
- FAILURES OR DAMAGE DUE TO CRASHING
- CONTACT WITH HOT SURFACES SUCH AS EXHAUST PIPES
- CUTS BY SHARP OBJECTS
- FADING CAUSED BY EXPOSURE TO SUNLIGHT FOR LONG PERIODS.
First Step
Please ensure your product is clean (according to label care instructions) before returning. All products sent for warranty evaluation must have an RGA number (Return Goods Authorization) to administer tracking of your product. Contact Speed and Strength directly to receive your RGA number. Here is a link to their website where you can fill out the warranty return request.
https://www.ssgear.com/returns-and-exchanges