Nuviz Warranty Info

ONE YEAR LIMITED WARRANTY

NUVIZ, Inc. warrants that for a period of one (1) year from the original date of purchase, NUVIZ will be free from defects in materials and workmanship under normal use. In the event of a defect, please contact NUVIZ Customer Support (support@ridenuviz.com) for assistance. NUVIZ Inc’s exclusive obligation under this warranty will be, at its option, to repair or replace NUVIZ. This warranty does not apply to products damaged by misuse, accident, or normal wear and tear. This warranty does not apply to products damaged by the customer’s failure to follow product instructions or the customer’s use with any associated or complementary equipment or software not furnished by NUVIZ or NUVIZ, Inc. Damage resulting from use with non-NUVIZ batteries, power cables, or other battery charging/recharging accessories or devices is also not covered by this or any warranty.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY. NUVIZ, INC. DISCLAIMS ALL OTHER EXPRESSED OR IMPLIED WARRANTIES OR CONDITIONS. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL NUVIZ, INC.. OUR DIRECTORS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS, BE LIABLE FOR ANY LOSS OF DATA, REVENUE OR PROFIT, REPLACEMENT COSTS, OR FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF NUVIZ, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL NUVIZ, INC’s LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE LOWER OF THREE MONTHS OF NUVIZ SERVICES OR NUVIZ.

This limited warranty applies only to the original purchaser of NUVIZ and cannot be assigned or transferred to any subsequent purchaser. The warranty becomes effective on the initial date of purchase and it expires when the warranty term expires. However, in addition to the exclusions set forth above, the warranty will terminate prematurely in any situation where NUVIZ has been sold to a third party, the product markings have been modified or removed, or NUVIZ has been repaired, disassembled, or modified by an unauthorized person.

European Union Consumers: For a period of two (2) years from the original date of purchase of NUVIZ, free of charge, NUVIZ, Inc. provides a limited manufacturer’s guarantee to the end customer. This shall not limit any consumer rights which you have under consumer law; instead, it grants you additional rights. The guarantee is governed by the following terms and conditions. NUVIZ, Inc. guarantees that for a period of two (2) years from the original date of purchase, NUVIZ will be free from defects in materials and workmanship under normal use and provided it has been used in accordance with the instructions in the relevant NUVIZ User Guide found at www.rideNUVIZ.com/support. In the event of a defect, please contact NUVIZ Customer Support at support@ridenuviz.com for assistance and be prepared to present the original purchase receipt. NUVIZ, Inc’s sole obligation under this guarantee will be, at its option, to repair or replace the defective product. This guarantee does not apply to products damaged by misuse, accident, or normal wear and tear. This guarantee does also not apply to products damaged as a result of repair works not performed by NUVIZ, Inc. or an authorized NUVIZ dealer.

First Step
WARRANTY REPLACEMENT PROCEDURE

Limited warranty service may be obtained by first contacting NUVIZ Support by sending email to support@ridenuviz.com. You will get instructions on how to proceed with your warranty return. Proof of purchase or dated receipt is required. In transporting the device for service, Customer agrees to insure NUVIZ or assume the risk of loss or damage in transit and to use the original shipping container or equivalent.