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Dragon Warranty Info
Dragon products are warrantied against all manufacturer defects for two years. Dragon does not warranty against lost items or lenses against scratching. Warranty is valid only if purchased through an authorized Dragon dealer. All Dragon products are in accordance with the EEC directive 89/686, for the I.P.D. of category 1 corresponding to the European Community directive.
First Step
Please file any warranty claim by calling the Dragon OnLine Support Team at 800-630-6680 or you can email them at warranty@dragonalliance.com.